{"id":10,"date":"2023-05-15T21:12:16","date_gmt":"2023-05-15T20:12:16","guid":{"rendered":"https:\/\/rudracures.in\/pharmacy\/?page_id=10"},"modified":"2026-08-11T15:42:39","modified_gmt":"2026-08-11T10:12:39","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/rudracures.in\/pharmacy\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Overview<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Rudra Homoeopathy primarily provides professional healthcare consultation, educational resources, and related services. Consultation fees are charged for the professional time, expertise, clinical assessment, and guidance provided by the practitioner.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Medicines, where provided, are supplied without charge as a complimentary service and are not sold separately.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Consultation Fees<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Consultation fees are charged solely for professional advice, case analysis, evaluation, clinical judgment, and healthcare guidance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once a consultation has been conducted, professional advice has been provided, case analysis has commenced, prescriptions have been prepared, or any healthcare service has been rendered, consultation fees shall be non-refundable.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Refund Requests Before Consultation<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If a patient has made a payment but has not yet received a consultation and has not utilized any professional services, a refund request may be considered.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Approved refunds shall be processed after deduction of any non-refundable payment gateway charges, transaction fees, currency conversion charges, banking charges, platform fees, or other processing costs incurred by Rudra Homoeopathy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For payments processed through Razorpay, Cashfree, PhonePe, Coinbase, Stripe, PayPal, or similar payment processors, any charges retained by such platforms may be deducted from the refundable amount.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Missed or Delayed Appointments<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Patients are requested to attend consultations at the scheduled time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a patient joins late, misses an appointment, or is unavailable at the scheduled time, Rudra Homoeopathy may, at its sole discretion, reschedule the appointment or adjust the consultation to another available slot.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds shall not be provided solely on the basis of a missed, delayed, or unattended appointment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>In cases where an appointment has been booked with a partial payment, the amount paid shall be treated as a booking advance. If the patient subsequently decides not to avail of the consultation and requests a refund, the eligible amount paid as partial payment shall be provided as Store Credit to the patient\u2019s account and shall not be refunded to the original payment method or bank account.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>If the full applicable consultation fee has been paid in advance and the patient subsequently decides not to avail of the consultation, any eligible refund shall be processed to the patient\u2019s bank account. The patient shall be required to provide accurate bank account details in their own name for processing such refund.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The above refund provisions shall be subject to the applicable cancellation and refund terms of Rudra Homoeopathy.<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Pay What You Wish Consultations<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Patients utilizing the \u201cPay What You Wish\u201d consultation option may select an available appointment slot through the scheduling system.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, the selected appointment slot only reserves an appointment and does not guarantee a specific consultation duration.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The duration, scope, depth, and extent of consultation provided under this initiative shall remain solely at the discretion of Rudra Homoeopathy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. International Payments<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Patients residing outside India must use the appropriate international payment methods and payment channels provided by Rudra Homoeopathy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where payments are made through unauthorized methods, incorrect regional payment systems, VPNs, proxy servers, or other means that violate payment requirements, Rudra Homoeopathy reserves the right to cancel the transaction and refuse the booking.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any applicable payment processing charges, gateway fees, currency conversion charges, or banking deductions may not be refundable.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Treatment Outcomes<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Healthcare outcomes vary significantly among individuals.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Rudra Homoeopathy does not guarantee, warrant, or promise the cure of any disease, condition, or medical complaint.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No refund shall be issued solely because the desired clinical outcome, improvement, or cure was not achieved.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. Packages, Memberships &amp; Educational Access<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Payments made for memberships, repositories, learning resources, educational programs, digital content, subscription plans, clinical guides, and consultation packages are generally non-refundable once access has been granted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Exceptions, if any, shall remain solely at the discretion of Rudra Homoeopathy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>8. Refund Processing Time<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Where a refund is approved, the refund shall be initiated to the original payment method used during purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending upon the payment processor, bank, card issuer, country, and payment method, refunds may require 5\u201314 business days or longer to appear in the patient\u2019s account.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>9. Policy Changes<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Rudra Homoeopathy reserves the right to modify, update, suspend, or replace this Refund &amp; Return Policy at any time without prior notice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Continued use of our services constitutes acceptance of the latest version of this policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Contact Information<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For refund-related questions or support, please contact us at <a href=\"mailto:support@rudracures.in\">support@rudracures.in<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Website: <a href=\"https:\/\/www.rudracures.in\" target=\"_blank\" rel=\"noopener\" title=\"\">www.rudracures.in<\/a><\/p>\n\n\n\n<style>\nh1 {\n  font-size: clamp(30px, 6vw, 42px);\n  color: #004d4d;\n  border-bottom: 4px double #0bb3b3;\n  padding-bottom: 20px;\n  margin-bottom: 40px;\n  text-align: center;\n}\n\nh2 {\n  margin-top: 60px;\n  font-size: clamp(24px, 5vw, 32px);\n  color: #006666;\n  background: #f0fafa;\n  padding: 15px 20px;\n  border-left: 10px solid #004d4d;\n  border-radius: 0 10px 10px 0;\n}\n<\/style>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview Rudra Homoeopathy primarily provides professional healthcare consultation, educational resources, and related services. Consultation fees are charged for the professional time, expertise, clinical assessment, and guidance provided by the practitioner. Medicines, where provided, are supplied without charge as a complimentary service and are not sold separately. 1. Consultation Fees Consultation fees are charged solely for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pmpro_default_level":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[],"tags":[],"class_list":["post-10","page","type-page","status-publish","hentry","pmpro-has-access"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Overview Rudra Homoeopathy primarily provides professional healthcare consultation, educational resources, and related services. 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